Amy Ragsdale


Amy is a digital technology specialist with a background in business and office administration. She has been a leader in development and administration of Virtual Businesses since 1998. She has provided technology, office & business services to several fire industry related organizations, including several non profit associations and fire departments. She developed, managed & successfully transitioned an online continuing education school for a Florida fire industry association. She developed several websites for offline Florida fire education & training companies and manages websites for a variety of different industries.  She is co-founder at Webmark Studios, LLC & co-owner/administrator at Fire Safety Schools.

Bob Ratliff, BFS, CFPS

Lead Instructor. Founder of FLORIDA TRAINING RESOURCES

Bob and his wife founded Florida Training Resources in 1998. He began his fire fighting career in the 1970s, serving as  a Volunteer Fire Fighter in his hometown. His love for the fire service continued to grow and he joined the Jacksonville International Airport Fire Department in 1990. Through various part-time jobs Bob soon began teaching the public on how to properly utilize a fire extinguisher. The love of training people how to protect themselves and their property was the beginning of this quality education company in 1998. 


During the fall of 2000, Bob had the opportunity to teach fire fighters in Haiti through the use of a translator. He saw their need for an ambulance and was able to work through various channels to have a rescue vehicle shipped to them.  The JIA Fire Department merged with the City of Jacksonville Fire and Rescue Department in 2001 and Bob moved into the Plans Review Office as a Lieutenant in 2004. He became Captain of this Office in 2008 and supervised three team members who reviewed plans and inspected commercial properties for compliance with the life safety code until he retired in April of 2015. He is credentialed as a Fire Officer I, Instructor III, a Certified Fire Plans Examiner and a Certified Fire Protection Specialist.

From 2008 to 2014, he served as the Regional Director of the Florida Fire Marshals and Inspectors Association. He received the Florida Fire Sprinkler Association Champion of the Industry Award and was appointed to serve on the Florida Fire Code Advisory Council in 2012. Bob leads the company with his vast knowledge and training experience.

Luwanna Ratliff, SPHR, RN, BSN


From an early age, LuWanna knew she wanted to make peoples’ lives better. She graduated from Florida State University, married her high school sweetheart Bob Ratliff and moved to Jacksonville. She has worked in various nursing roles including quality assurance, employee health, safety, hospice and education.


In 1989 she transitioned her career to Human Resources in the health care industry, becoming certified as a Senior   Professional of Human Resources in 1997. She has volunteered as a member of the University of North Florida‘s Health Institute Steering Committee and the Jacksonville Job Corps Business Advisory Council. She has served for four years as a Regional Human Resources Manager and for two years as a Regional Trainer for ten skilled nursing centers in various Southeast states.


She began teaching for Florida Training Resources in 2008. She is approved to present non-technical courses on topics such as human resources, leadership, safety, time management and worker’s compensation. Her teaching philosophy is “life is a learning experience” while applying the principles of adult learning. 

James Ragsdale


In addition to his wide range of experience and proficiencies as a seasoned administrator, I/T coordinator, web developer, and sales/marketing manager, Jim provides with expertise in online curriculum creation for fire safety continuing education.  A key factor in the success of companies including Dunn & Dunn Data Systems, Inc. and Bankers Alliance Insurance Group, Jim has also been involved with organizational development programs utilized by corporate clients and universities such as Cornell, Texas A&M and the University of Connecticut.

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Courses developed by Florida Training Resources & Consulting. Website Developed by Webmark Studios.